Online Store Service Terms
Welcome to our online store!
Thank you for choosing our platform as your shopping destination. In order to ensure that you can enjoy a pleasant and safe shopping experience, we have formulated the following terms of service (hereinafter referred to as the "Terms"). Please read and understand these terms carefully, as they will constitute a legally binding agreement between you and us. Once you start using our online store for shopping, browsing, or any form of interaction, it means that you have accepted and agreed to comply with these terms.
1、 Service Overview
Our online store is an e-commerce platform that provides functions such as product sales, information display, and customer service. We are committed to providing users with a wide range of product choices, convenient shopping processes, and high-quality after-sales service. Users can browse product information, place orders, make payments, evaluate products, and enjoy other related services through our platform.
2、 User registration and account management
Registration requirements: In order to use our services, you may need to register an account. During the registration process, you must provide genuine, accurate, and complete personal information and set a secure login password. We reserve the right to request you to verify your identity information at any time.
Account security: You should keep your account password and other login information safe and not disclose them to third parties. The risks of account theft, password leakage, etc. caused by your own reasons shall be borne by you. If any abnormal account situation is found, please contact us immediately.
Account Responsibility: You are fully responsible for all activities under your account, including but not limited to order submission, payment, product evaluation, etc. We have the right to take corresponding measures based on your account activity, including but not limited to freezing your account, canceling orders, etc.
3、 Product Information and Purchase
Product information: We strive to ensure that the product information displayed on the platform (including but not limited to product names, prices, specifications, pictures, etc.) is true, accurate, and complete. However, due to factors such as product updates and market changes, we cannot guarantee the absolute accuracy of all product information. Therefore, please carefully check the product information before purchasing. If you have any questions, please contact our customer service in a timely manner.
Purchase process: You can browse products, add them to your shopping cart, submit an order, and make payment through our platform. Once you complete the payment, it will be deemed that you have agreed to purchase the product and accepted the relevant terms. We will ship your order based on the order information and provide corresponding after-sales service.
Price and Payment: The product price and payment method are based on the page displayed when you place your order. We reserve the right to adjust product prices and payment methods at any time, but orders completed before the adjustment are not affected. During the payment process, please ensure that your payment account has sufficient funds and comply with the rules of the relevant payment platform.
4、 Logistics delivery and receiving
Logistics delivery: We will select a suitable logistics method for you based on the shipping address you provide for delivery. The delivery time may vary due to factors such as logistics company, weather, holidays, etc. Please be patient and wait.
Receipt inspection: Please make sure to inspect the goods upon receipt to confirm whether the quantity, specifications, appearance, etc. of the goods are consistent with the order. If you have any questions, please contact our customer service immediately for assistance.
Return and exchange policy: We provide a comprehensive return and exchange policy to protect your legitimate rights and interests. Please refer to our return and exchange policy page for specific return and exchange procedures and conditions.
5、 Intellectual Property and Privacy Protection
Intellectual Property: All product information, images, text, videos, and other content displayed on the platform are protected by intellectual property rights. Without our written permission, you are not allowed to copy, modify, disseminate or use these contents in any other way.
Privacy Protection: We respect and protect your personal privacy rights. We will collect, use, store, and protect your personal information in accordance with relevant laws and regulations and our privacy policy. We promise not to disclose your personal information to any third party (unless otherwise provided by laws and regulations or with your consent).
6、 User behavior norms
Legal compliance: When using our services, you should comply with national laws and regulations, social ethics, and our rules. Do not use our services to engage in any illegal, irregular, infringing on the rights and interests of others or disrupting platform order.
Civilized communication: When communicating on the platform, please maintain civility, politeness, and respect for others. No insulting, defamatory, threatening, pornographic, violent or other harmful information shall be posted.
Prohibited behavior: You are not allowed to use our services for fraudulent activities such as brushing orders, brushing positive reviews, malicious evaluations, etc. For violations of regulations, we will take corresponding measures to deal with them, including but not limited to restricting account functions, freezing accounts, etc.
7、 Disclaimer
Force Majeure: We are not responsible for any inability or delay in fulfilling our obligations under this clause due to force majeure factors such as natural disasters, government actions, network failures, etc.
Third party liability: We are not responsible for any losses incurred by you during the use of our services due to third-party reasons. But we will actively assist you in negotiating with third parties to resolve the issue.
8、 Dispute Resolution
Friendly consultation: In case of any dispute arising from the implementation of this clause, both parties shall first resolve it through friendly consultation.
Legal approach: If negotiation fails, either party has the right to bring a lawsuit to a court with jurisdiction.
9、 Modification and Update of Terms and Conditions
We have the right to modify or update these terms based on business needs, changes in laws and regulations, or technological advancements. The modified or updated terms will be published on the platform and will take effect from the date of publication. You should regularly review the terms and conditions posted on the platform, understand and accept the latest changes to the terms. If you do not agree to the modified or updated terms, you should immediately stop using our services.
10、 Other
Complete Agreement: This clause, together with other rules, policies, statements, and other documents published on the platform, constitutes the complete agreement between the parties. If there is a conflict between this clause and other documents, this clause shall prevail (except where it is explicitly stated in this clause that other documents shall prevail).
Clause Separation: If any provision of this clause is found to be invalid or unenforceable, that provision shall be deemed to be separated from this clause and shall not affect the validity of the other provisions of this clause. Both parties shall continue to fulfill other valid terms.
Rights reserved: We reserve all rights not explicitly granted to you in these terms.
Thank you for taking the time to read and understand our online store service terms. We look forward to working together with you to create a wonderful shopping experience! If you have any questions or suggestions, please feel free to contact our customer service team at any time. Thank you again for your support and trust!